your local distributor of
We're Changing the Game in Field Service Software
We're different. We're local.
People Helping People... In Person
It all began with two business owners deciding to redefine the way software support was provided to field service companies, large and small, by being right in your backyard.
The Good Boy Group is your Texas-based distributor of Smart Service, the #1 Field Service Software for QuickBooks.
Our model is simple. We bring the solution, implementation, training and support to your facility.
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No virtual training. No overseas call centers. Just people helping people, in person.
The Process
We Guide You & Your Team... from Start to Forever
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DISCOVERY CALL &
ONLINE DEMO
Our first step is to have a discovery interview to better understand your business's specific needs and how our solutions can help you grow your business. Typically less and 45min length, this initial interview establishes how Smart Service can create immediate impact and what features are most useful to you as the business owner or manager, as well as your sales, service and dispatch personnel.
ONSITE DEMO
WITH YOUR TEAM
Next, we'll schedule a time to come to your facility and demonstrate the advantages of Smart Service with your key personnel. Getting buy-in from your team will drive a seamless implementation process.
We'll set aside as much time as needed to walk the key stakeholders in your company through our solutions. Lastly, we'll establish the implementation plan & schedule.
ONSITE TRAINING & IMPLEMENTATION
You've made the decision to take your business to the next level with Smart Service. The Good Boy Group will remotely setup your customized database with your existing inventory, services, agreements, forms, etc. When your customized solution is ready, we'll come to your facility and train your team, ensuring rapid adoption and proficiency across all departments.
ONGOING SUPPORT &
USER TRAINING
From Start to Forever... we're here for you. Our local support team understands your specific business needs and is available for virtual, phone and even onsite support. We assign specific personnel to your account to ensure familiar faces and continuity. As you grow and add staff, we're here to train, support and advise them to ensure you maximize your software ROI.
SOLUTIONS BEYOND
JUST SOFTWARE
As your business continues to grow, we're hear to support your needs. We supercharge your business by adding the fire power of outsourced support in marketing, human resources, accounting, IT support and more. Ask us... you might be surprised how we can help you scale your business, without the added burden of additional personnel or expensive 3rd parties.